lin999 Privacy Policy

lin999 is committed to protecting the privacy and security of all personal information entrusted to us by players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and Cox's Bazar. We understand that privacy is important to our players and we take our responsibilities as a data custodian seriously.

This Policy applies to all personal data we collect through the lin999 website, mobile browser experience, customer support interactions, payment processing activities, and any promotional communications. It applies equally whether you are a registered account holder or an anonymous visitor browsing the platform.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the lin999 website. Together, these documents form the complete framework governing your relationship with lin999.

We collect personal data directly from you when you:

• Complete the lin999 account registration form
• Submit identity documents for KYC verification
• Make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer
• Contact our customer support team via live chat or email
• Respond to promotional communications or surveys
• Set responsible gaming preferences such as deposit limits or cooling-off periods

We collect certain technical and behavioural data automatically as you interact with the lin999 platform. This includes server logs, session cookies, and analytics data. Automated collection helps us maintain platform security, detect fraudulent access, optimise platform performance, and improve the player experience.

lin999 uses first-party cookies for session management and platform functionality. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings; however, disabling essential cookies may prevent certain platform features from functioning correctly.

In limited circumstances, lin999 may receive personal data about you from third parties, including:

• Payment processors (e.g., bKash, Nagad) confirming transaction status and wallet ownership
• Identity verification services used to cross-reference KYC documents
• Fraud prevention partners providing risk signals related to account or transaction activity

Data received from third-party sources is handled with the same level of care and security as data collected directly from you.

To process your deposits and withdrawals, lin999 shares the minimum necessary transaction data (including your mobile wallet identifier or bank account reference) with payment service providers such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers process data under their own privacy policies and security frameworks.

lin999 integrates games from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game session data (e.g., bet amounts and game outcomes) may be processed by these studios' systems as part of game delivery. These studios do not receive your full identity or financial data.

lin999 works with specialist KYC and fraud prevention service providers. We share identity document images and verification data with these providers solely for the purpose of confirming player identity and detecting fraudulent account activity. Verification providers are bound by confidentiality agreements and data processing restrictions.

lin999 may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, a valid legal order, or where disclosure is necessary to protect the rights, property, or safety of lin999, its players, or the public. lin999 will notify affected players of such disclosures to the extent permitted by law.

lin999 will respond to all privacy rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days and will notify you of the extension with reasons.

Please note that certain rights are subject to limitations. For example, the right to erasure does not apply where lin999 is required to retain data to comply with a legal obligation (such as AML record-keeping requirements) or to establish, exercise, or defend legal claims.

To submit a privacy rights request, email [email protected] with the subject line "Privacy Rights Request" and include your full name and the mobile number registered to your lin999 account so that we can verify your identity before processing the request.

Cookies are small text files stored on your device when you visit the lin999 platform. lin999 uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session authentication tokens and security cookies. Disabling essential cookies will prevent you from logging in to your lin999 account.
• Functional cookies: Store your preferences such as language settings and responsible gaming reminder intervals to personalise your experience.
• Analytics cookies: First-party analytics cookies help us understand how players navigate the platform, which pages are most visited, and where technical errors occur. This data is aggregated and anonymised.

lin999 does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. You will not be followed across the web by lin999 advertising based on your platform activity.

You can manage cookie preferences through your mobile browser settings. For most browsers, this option is found under Settings > Privacy > Cookies. Please be aware that blocking all cookies will impair platform functionality.

lin999 employs a layered security architecture to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between player devices and lin999 servers
• Encryption of sensitive data fields (including identity document images and payment references) at rest in our databases
• Multi-factor authentication (OTP via mobile number) for player account access
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Role-based access control ensuring that internal staff access only the data necessary for their specific job function
• Automated monitoring systems that detect and alert on anomalous access patterns in real time

Despite these measures, no system is completely immune to security risks. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, lin999 will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

You also play a role in keeping your account secure. Never share your password or OTP with anyone — including people claiming to be lin999 staff. lin999 staff will never ask for your password. If you suspect your account has been compromised, contact [email protected] immediately.

Parents and guardians who believe their child has registered an account with lin999 should contact us immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including account closure and data deletion, within 48 hours of verified notification.

lin999 supports parental control software and filtering tools as an additional layer of protection. We encourage households with minors to use such tools to restrict access to gambling websites.

lin999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the effective date at the top of this page and, where practicable, notify registered players via SMS to the mobile number associated with their account.

Your continued use of the lin999 platform after the effective date of an updated Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically — at minimum at the start of each calendar quarter — to stay informed of how we handle your personal data.

The current version of this Policy is always accessible at lin999.bet/privacy-policy. Previous versions are available on request by emailing [email protected].